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Johnson's® Baby Lotion

1 2 3 4 5 3.92 out of 5 stars

Breakdown

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Reviews
1 2 3 4 5
72 reviews |76% recommend this product Write a Review

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Overall
1 2 3 4 5
3.9
1 - 8 of 72 Reviews
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Rating: 
1 2 3 4 5
Nickname: 
allylane
Submission Date: 
6 months 2 weeks ago

Will not be buying this anymore.

Review Text: 
I have used J&J Baby Lotion for 18 years. I will not be buying this again. The new product is just terrible. Overpowering scent is unpleasant, nothing like it used to be. Cream does not go on well, and the new bottle design is impossible to pump while changing a baby. My hands have been very sore with a rash since using this new cream this week. Baby has had a red bottom, never happened before. What a shame you changed it, you will lose a lot of customers over this.
Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Service 6 months 2 weeks ago
Thanks for bringing this to our attention! Please reach us on 1800 029 979 so we can learn more and make this right. Make sure to mention your reviewer name while on the phone so we can connect your comments here to your call.
Helpfulness Count: 
4 out of 4 people found this review helpful.
Rating: 
1 2 3 4 5
Nickname: 
JS
Submission Date: 
7 months 2 weeks ago

Bring back the original scent and the bottle

Review Text: 
Sad to say the new scent is overpowering. Have used the baby lotion for years, it was soothing and calming scent was great for the whole family. My 3 kids are now in their mid to late teens, and are still using the baby lotion, unfortunately since the change , they’ve asked to look for other alternatives. Why tamper with a winning formula? Please bring back the original baby lotion.
Helpfulness Count: 
2 out of 2 people found this review helpful.
Rating: 
1 2 3 4 5
Nickname: 
Mumma0101
Submission Date: 
8 months 1 week ago

Why change a good thing!!??

Review Text: 
I use to love this lotion but the new pump is actually driving me crazy!! It's way too short and tricky to use when you have a wiggling baby!! I also really miss the original lotion it had a beautiful fragrance and I loved the pink colour. The new one is so plain, may as well just use good old sorboline!! It does the same thing for a fraction of the price!!
Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Service 8 months 1 week ago
Thanks for taking the time to share a review! It's important that we learn more and see how we can help. Please reach us on 1800 029 979 during Sydney business hours. Be sure to mention your reviewer name so we can connect your comments here to your call.
Helpfulness Count: 
1 out of 1 people found this review helpful.
Rating: 
1 2 3 4 5
Nickname: 
Sakshee
Submission Date: 
4 years 3 months ago

Great lotion

Review Text: 
Great fragrance, light and absorbs quickly, doesn't leave the skin feeling sticky
This review was collected as part of a promotion.
Helpfulness Count: 
1 out of 1 people found this review helpful.
Rating: 
1 2 3 4 5
Nickname: 
Chantelle
Submission Date: 
4 years 3 months ago

Review Text: 
This review was collected as part of a promotion.
Helpfulness Count: 
1 out of 1 people found this review helpful.
Rating: 
1 2 3 4 5
Nickname: 
Rabia7
Submission Date: 
3 weeks 4 days ago

Soothing smell

Review Text: 
I got this lotion in my baby shower presents and after trying trying I could not believe how soft my baby's skin was. I love the smell- for me it is light and powdery. Every time I use this lotion and go to a family event, people comment on how good my baby smells. It is a nice perk for me as well, because then my hands are also very smooth- I may even continue to use it myself. I would highly recommend it! Treat yourself and your baby to this lovely lotion. I love Johnsons lotion alot!
Top 50 Contributor
Helpfulness Count: 
Nobody has voted this review helpful.
Rating: 
1 2 3 4 5
Nickname: 
PATSY
Submission Date: 
1 month 3 weeks ago

PINK BABY LOTION

Review Text: 
I have used J&J’s Baby Lotion for the past fifty years and have never found a substitute. I loved it! Imagine my frustration and disappointment when I discovered it missing from my local (Coles) (& Woolworths) supermarket! For the last month I have searched desperately for my favourite product. Can’t find it anywhere. Could you advise where can I find the original pink Johnsons Baby Lotion? Coles tells me it is a discontinued item. WHY? You had a beautiful product that has spanned THREE generations in my family. I used it on all my children and myself. It is/was the gentlest lotion out there with a delightful, nostalgic fragrance. PLEASE BRING IT BACK TO THE SHELVES ... or please advise where I can get it?
Helpfulness Count: 
Nobody has voted this review helpful.
Rating: 
1 2 3 4 5
Nickname: 
Jennie
Submission Date: 
2 months 3 weeks ago

Bring the old lotion back!

Review Text: 
I went hunting for a bottle of this today and found it had been rebranded but I bought it anyway. I wish I had found these reviews first! How annoying to change something that wasn't broken in the first place but change it into something that is the same as everything else, very disappointed J&J. Is there old stock somewhere?..
Helpfulness Count: 
Nobody has voted this review helpful.